EIB B233: Practical Knowledge
The course examines how we select, adapt and extend our stock of useful knowledge and practices. The knowledge ranges from individual tasks such as giving effective presentations, to organizational practices for recruiting, managing crises, process re- engineering and human centered design, and even to (drawing on Gene Sharp’s handbook) overthrowing dictatorships. Meta-techniques cover topics such as developing checklists (based on Atul Gawande’s work) and sharing organizational knowledge and codifying practices. Practical “hands-on” exercises complement the readings and discussions of specific and meta-techniques. The final paper, on a specific practice of the student's choice can be turned into a capstone project.