End User Training
End users new to the Sitecore content management system are encouraged to take the end user training program, which consists of:
- A two-hour session on Sitecore basic functions and best practices for web publishing
- A short test (required to get live site access)
Training Sessions
Session 1: 60 minutes
What is OASYS - Overview of the End User Program
- Training and Support
- User Roles and Responsibilities
- Requesting a Sitecore Account
- User Certification
Best Practices Explained - Tufts' Web Policies and Guidelines
- Branding
- Usability
- Editorial
Getting Started in Sitecore
- What is a Content Management System? - An Overview of Sitecore
- Browsers & Logging in
- Getting situated - The User Interface
- Working with Pages - Templates, Sidebars, and Versioning
Summary, Questions and Answers
Session 2: 60 minutes
Review - A Look Back At Session 1
Introduction to Content
- Editing Content
- Uploading and Inserting Media - The Media Library
- Publishing and Workflow
Putting it all together
- Microsites
- Editing and Formatting Tips
- Advanced Tips
Final Steps
- Certification
- Publishing Credentials
- Support
Summary, Questions and Answers
Training Frequency
Arrangements for training are flexible. Users can choose to attend regularly scheduled sessions, or, if schedules conflict, may work with a trainer for a more suitable arrangement. Training can be conducted in several formats to accommodate schedule and learning preference:
- In person
- Online (via WebEx)
- Telephone
- Self-paced (via Web Documentation)
Training Documentation
Online end user documentation for Sitecore is available, and will continue to be enhanced and refined.