Working Agenda

Updated March 22, 2011

This one-day workshop is intended to facilitate open dialogue among corporate practitioners, academic contributors, and Fletcher School faculty and students. Each panel is structured to include a range of perspectives, with Fletcher faculty co-chairs facilitating panel discussion and audience engagement. We strongly encourage active participation from the audience as a whole throughout the day.  The goal of the workshop is to produce some key outputs at the close of the day, including: (1) insights on key issues related to country management in emerging and frontier economies (EFEs); (2) proposals for alternative approaches to managing the issues and problem-solving; and (3) a preliminary framework for future research, decision-making, and executive education around core areas of EFE country management.

  

Wednesday, March 30
8:30 a.m. Registration and Continental Breakfast
9:00 a.m. Introduction and Framing the Issues
Professor Bhaskar Chakravorti
Senior Associate Dean, International Business & Finance and Executive Director, CEME
The Fletcher School, Tufts University
9:20 a.m. Doing Business in EFEs: Flash Facts and Food for Thought
9:30 a.m. Managing Stakeholder Relations: Leading Corporate Engagement with External and Internal Constituencies

Discussants will explore common themes among submitted pieces, with a focus on the academic papers and “reflections from practice” that address how country managers can navigate and effectively manage key stakeholder relationships—including internal HQ-level management; host-country governments at the local, state/provincial, and national levels; home-country governments and regulators; multilateral organizations; local partners; and community organizations.

Sample Guiding Questions:

How do enterprises MNCs best engage both internally and externally to balance competing stakeholder demands?
What MNC strategies yield positive results?
Which produce poor results?

Faculty Co-Chairs:

Professor Eileen Babbitt
Professor Bhaskar Chakravorti

Corporate Reflections from Practice:

Barbara Keating, Computer Frontiers,
“Addressing Graft in Local Partnerships: A West African Case”
Michael Kunz, CARANA Corporation,
“Shedding Communist Processes to Create an Investment-Friendly Czech Republic”
Herman Mulder, ABN-AMRO (fmr.),
“APN Amro, Freeport McMoRan, and International Accountability”
Andrew Vesey, AES Corporation,
“Managing Government Policies in Cameroon: Corporate Diplomacy Meets Track I Diplomacy”

Academic Authors:

Srividya Jandhyala and Robert Weiner, George Washington University, “Institutions sans Frontières: International Agreements and Foreign Investment”
Partha Ghosh, CEME Senior Fellow,
“Next Stage Globalization Challenges of MNCs”
Rajeev Sawant, Baruch College/CEME Fellow,
“Toward a Theory of Corporate Political Activity from a Transaction Cost Economics Perspective”
Peter Uvin and Bhaskar Chakravorti, The Fletcher School, “How to Win Friends and Influence People in Emerging Markets: What Private Enterprises Can Learn from Aid and Development Agencies”

11:00 a.m. Networking & Coffee Break
11:30 a.m. Managing Crises and Risks: What Happens When Bad Things Happen?

Discussants will explore common themes among submitted pieces, with a focus on the academic papers and “reflections from practice” that address corporate anticipation, reaction, response, and recovery to crisis events, including internal crises, product, market, and technology-related crises, political crisis in host countries, socio-economic disruption, natural disasters, and violence. 

Sample Guiding Questions:

What are the inter-relationships between the MNC’s operations and EFE risk management?
What are best practices in responding to and resolving issues created by a range of EFE market crises?

Faculty Co-Chairs:

Professor Antonia Handler Chayes
Professor Peter Uvin

Corporate Reflections from Practice:

Tyson Johnson, Celestica Corporation,
“Site Security and Corporate Risk Management in Response to Mexican Drug Cartel Violence”
Demos Mbauya, Schweppes Zimbabwe Ltd.,
“Managing for Survival in the Face of Political and Economic Collapse: Lessons from Zimbabwe”
John D. Moore
“Business, Diplomacy and Emerging Markets: Cases and Lessons for Business Leaders Operating in Conflict or Crisis Areas”

Academic Authors:

Jonathan Brookfield and Kurt Eilhardt, Fletcher School, “Safaricom: Managing Risk in a Frontier Capital Market”
Susan Scott, St. George’s University,
“The Use of Relational Capital in the Management of Risk”

1:00 p.m. Lunch & Keynote Address

Dr. Alpna Seth, Managing Director, Biogen Idec India
“Passage to (and from) India: The Life Cycle of a Country CEO—From Startup to Succession”

2:30 p.m. Managing the Needs of the Local Context: Corporate Social, Economic and Environmental Sustainability and Responsibility in EFEs

Discussants will explore common themes among submitted pieces, with a focus on the academic papers and “reflections from practice” that address themes of corporate initiatives in sustainable investment, environmental responsibility, and development of inclusive products and services that serve the “base of the pyramid” markets and enable entrepreneurship and economic development in EFEs.

Sample Guiding Questions:

What emerging responsibilities do MNCs face in EFEs?
How does an MNC best integrate external commitments into its core operations?

Faculty Co-Chairs:

Professor Kelly Sims Gallagher
Professor Weiping Wu

Corporate Reflections from Practice:

Bob Bragar, Oikocredit,
“Local Knowledge=Better Returns”
Stephen Goodman, Sun Microsystems (fmr.),
“Base of the Pyramid Engagement Models for Executives in Emerging Markets”
Jelena Lukic, Veronica Nyhan-Jones and Arjun Bhalla 
International Finance Corporation,
“Valuing Returns on Sustainability Investments in EFEs: Linking Community Outcomes and Business Value”

Academic Authors:

Sylvia Cabrera-Lara, Government of Mexico;
Pierre Volosin, Boeing Corporation; and Steven Lord,
“A Competitive Approach for Sustainable Investments in Emerging Markets”
Brian Ganson, Fletcher School/University of Stellenbosch, “Governance without Government: The Challenge for Corporate Operations in Difficult Environments”
Jacob Park, Green Mountain College and
Sonia Kowal, Zevin Asset Management,
“Responsible Investing 3.0: Understanding the Environmental, Social and Governance Context of Emerging Markets”

4:00 p.m. Informal Discussion & Afternoon Break
4:15 p.m. Concluding Remarks and Review: Next Steps Toward a Research and Education Agenda for World-Class Country Management

Facilitated by Fletcher School faculty and CEME fellows, this highly interactive session will cull best practices, lessons learned and gaps in the knowledge base as input into the development of an executive education program.

Faculty Co-Chairs:

Professor Bhaskar Chakravorti
Professor Christopher Tunnard


5:00 p.m. Reception for All Attendees